Bissell has initiated a recall for over 150,000 vacuum cleaners due to a fire hazard, prompting concern among consumers. The recall encompasses the Multi Hand Reach and Floor vacuum cleaners, following reports that the device’s battery pack can overheat, potentially leading to smoking or even catching fire. This issue was highlighted in a statement from the United States Consumer Product Safety Commission (USPSC), which underscored the risks associated with the malfunctioning appliances.
According to Bissell, there have been 17 instances where the recalled vacuum cleaners were reported to smoke or emit a burning odor. More alarmingly, in six of these incidents, the battery pack ignited, leading to fires. While most cases resulted in minor property damage, there were two instances of minor burn injuries reported, raising concerns over consumer safety.
The recalled vacuum cleaners, numbering around 142,000 units in the United States and an additional 14,600 in Canada, were available for purchase between August 2016 and December 2022. With prices ranging from $110 to $270, these appliances were accessible to a wide range of consumers, making the recall particularly significant. In response to the hazard, Bissell is advising owners of the affected models to immediately cease using the vacuum cleaners. The company is providing instructions on how to safely deplete the battery and is offering a free replacement appliance to those impacted. Bissell emphasizes the importance of disposing of the lithium-ion batteries according to local and state regulations, rather than simply throwing them in the trash.
The recalled vacuum cleaners were sold through various retailers including Lowe’s, Macy’s, Kohl’s, Target, and Best Buy. Additionally, they were available for purchase online via Bissell’s own website, Amazon, and HSN. This wide distribution further underscores the need for awareness among consumers regarding the recall and the steps to take if they own one of the affected models. Bissell’s proactive approach in addressing the fire hazard and ensuring the safety of its customers through the recall and replacement offer highlights the company’s commitment to quality and consumer safety.
Comments are closed.